The United States Department of Health and Human Services released The National Action Plan to Improve Health Literacy in 2010. It’s goal? To encourage the healthcare industry to make health information and services easier to understand and use.
“Health literacy is needed to make health reform a reality,” said HHS Secretary Kathleen Sebelius. “Without health information that makes sense to them, people can’t access cost effective, safe, and high quality health services. But, HHS can’t do it alone,” she added. “We need payers and providers of health care services to communicate clearly and make the necessary changes to improve their communication with consumers, patients, and beneficiaries.” (more…)